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Service Agreement

Terms of
Service.

Last updated: April 2026

1. Acceptance of Terms

By accessing or using TriageAI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. These terms apply to all visitors, users, and others who access or use the Service.

2. User Responsibilities

As a user of TriageAI, you are responsible for:

  • Maintaining account security.
  • Reviewing all AI draft replies.
  • Accuracy of knowledge base data.
  • Authorized account activity.

3. Prohibited Uses

You agree not to use the service for sending spam, deceptive content, or attempting to reverse engineer the AI logic. Processing highly sensitive personal data (e.g., medical records) is strictly prohibited outside general business support scopes.

4. Limitation of Liability

"TriageAI is provided 'as is' without warranty of any kind. We are not liable for any errors in AI-generated drafts or data breaches resulting from compromised Google accounts."

5. Contact Information

Questions about these Terms? Visit our Contact Page.